Director of Partner Success - Orthodontic & Dental Marketing
Description:
The Director of Partner Success is a dynamic, strategic leader focused on maximizing partner satisfaction, retention, and growth within our agency.
This role blends strategic insight, relationship management, and team leadership to ensure our Partner Success and Practice Growth Advisor teams consistently deliver exceptional value to our clients.
Collaborating closely with the Directors of Operations and Director of Product, the Director of Partner Success will drive team performance and optimize outcomes to fuel partner success and loyalty.
Requirements: 5+ years in customer or client success roles (ideally in marketing or consulting), including at least 3 years in a leadership role. Experienced in managing cross-functional teams and working with executives on strategic projects. Proficient with CRM and project management software. Adaptable to changing partner needs and evolving business priorities. Highly organized with strong project management skills and a keen eye for detail. Skilled at managing multiple priorities and making swift, effective decisions.
Benefits:
401(k) matching
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/personal days)
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