Insurance Verification Rep- Hybrid in Norfolk, VA!

About the position

The Insurance Verification Representative at Sentara Healthcare is responsible for performing insurance verifications for scheduled patient services and obtaining necessary pre-certifications. This full-time, permanent position operates in a hybrid model, requiring both in-office and remote work. The role is essential in ensuring that patients receive the appropriate insurance coverage for their healthcare services.

Responsibilities
?? Perform insurance verification for all scheduled patient services.
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?? Obtain required pre-certifications in a multi-disciplinary environment.
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?? Assist patients with insurance-related inquiries and issues.
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?? Maintain accurate records of insurance verifications and communications.
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?? Collaborate with healthcare providers to ensure proper insurance coverage.

Requirements
?? High School Diploma or Equivalent.
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?? One year of experience in a healthcare environment or completion of a healthcare-related certificate program.
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?? One year of experience with medical insurance in a hospital or physician's office.
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?? Transferable skills such as one year or more in a call center or customer service.

Nice-to-haves
?? Experience in a call center environment.
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?? Familiarity with medical terminology and insurance processes.

Benefits
?? 401(a)
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?? Disability insurance
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?? Relocation assistance
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?? Health insurance
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?? Dental insurance
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?? 401(k)
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?? Tuition reimbursement
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?? Paid time off
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?? Vision insurance
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?? 403(b)

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