Customer Service Representative - Work from Home jobs

About the job

Key Responsibilities

Event Planning & Coordination:
?? Plan, schedule, and execute investor calls, webinars, and other virtual events.
?? Collaborate with internal teams to ensure seamless planning and execution.

Content Development:
?? Partner with senior management and marketing teams to create presentation materials, agendas, and talking points.

Communication & Hosting:
?? Act as the primary point of contact for internal and external stakeholders before, during, and after events.
?? Professionally introduce speakers and manage audience engagement, including Q&A, during live webcasts.

Technical Management:
?? Set up and manage webinar platforms and conferencing tools, ensuring technical aspects run smoothly.
?? Be presentable and ready to handle live event dynamics.

Promotion & Engagement:
?? Work with the marketing team to promote events via email campaigns, social media, and other channels.
?? Maintain detailed records of investor interactions and attendance.

Follow-Up & Reporting:
?? Prepare and distribute post-event summaries, recordings, and related materials.
?? Analyze event performance, gather feedback, and report metrics to senior management.

Compliance:
?? Ensure all communications and materials comply with regulatory and company requirements, obtaining necessary approvals from Compliance.

Qualifications
?? Skills & Expertise:
?? Strong organizational and project management abilities.
?? Excellent written and verbal communication skills.
?? Attention to detail with a high degree of accuracy.
?? Ability to work independently and collaboratively in a team environment.

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