Remote Live Chat Agent Jobs at Delta – (Hiring Now)

Job Summary:

Delta Airlines is currently hiring Remote Live Chat Agents to join our Customer Service team. This is a full-time position with competitive salary and benefits including Health, Dental, Paid Training, and Paid Vacations.

Job Type: Full-time

Salary: Competitive

Company: Delta Airlines

Location: Remote (Only open to candidates residing in the state of Georgia)

Description:

As a Remote Live Chat Agent at Delta Airlines, you will be responsible for providing exceptional customer service through online chat support. You will assist customers with booking flights, changing reservations, and resolving any issues they may encounter. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment.

Requirements:

1. High school diploma or equivalent

2. Excellent written and verbal communication skills

3. Ability to type at least 40 words per minute

4. Strong problem-solving skills

5. Ability to work independently and as part of a team

6. Previous customer service experience is a plus

7. Must be able to work flexible hours, including weekends and holidays

Responsibilities:

1. Respond to customer inquiries and resolve issues via live chat

2. Assist customers with booking flights and making changes to existing reservations

3. Provide accurate and timely information to customers

4. Upsell additional services and products to customers

5. Maintain a positive and professional attitude at all times

6. Meet or exceed performance goals and metrics

7. Stay up to date on company policies and procedures

Benefits:

– Competitive salary

– Health and Dental insurance

– Paid training

– Paid vacations

– Career advancement opportunities

– Employee discounts on flights and travel packages

Educational Qualifications:

High school diploma or equivalent

Experience:

Previous customer service experience is a plus, but not required.

Company Overview:

Delta Airlines is a leading global airline that is committed to providing exceptional customer service and creating memorable travel experiences for our passengers. Our team is dedicated to safety, reliability, and customer satisfaction. Join us and be a part of something great! Apply now for the Remote Live Chat Agent position and start your career with Delta Airlines today.

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