LMS Administrator-Human Resources - Full Time (Remote)

The Learning & Development Systems Administrator is responsible for the administration and continuous improvement of the organization's Learning Management System (LMS). As a member of the HR and reporting to the Manager, Learning and Organizational Development, this position supports the design, delivery, and tracking of educational programs essential to employee development, regulatory compliance, and professional growth. The role works in collaboration with the District’s clinical and business support services departments to align training initiatives with organizational goals, regulatory standards, and patient care quality improvements. This role ensures that the LMS functions seamlessly for users across all levels of the organization and is instrumental in creating and managing instructional content that enhances staff learning outcomes.

LMS Administration & Support
• Administer and manage the LMS, ensuring all components function properly and support ongoing staff training and development.
• Maintain system configurations to meet the healthcare industry’s regulatory requirements, including certifications, licensures, and compliance training.
• Collaborate with IT to manage system updates, integrations, patches, and troubleshooting as necessary.

Compliance & Healthcare-Specific Training
• Ensure the LMS houses clinical and non-clinical training modules, compliant with regulatory standards (e.g., HIPAA, OSHA, Joint Commission, CMS, AHCA).
• Assign and manage mandatory training requirements for different user groups, including employees, providers, contingent workers, students, volunteers, etc.
• Ensure courses are properly assigned to individuals based on their role and regulatory needs, supporting ongoing certifications and continuing education credits.

User Training & Technical Support
• Serve as the primary point of contact for LMS users, providing technical support, system access assistance, and troubleshooting guidance.
• Facilitate regular LMS training sessions for users to enhance system proficiency across departments, including HR, clinical, and administrative teams.
• Develop documentation, guides, and user manuals to assist in navigating the LMS.

Instructional Design & Development
• Partner with subject matter experts (SMEs) to design, develop, and optimize engaging e-learning content that meets the healthcare industry's standards.
• Apply instructional design principles to create interactive and mobile-accessible modules, incorporating video, quizzes, and simulations as appropriate for healthcare professionals.
• Leverage SCORM and other e-learning standards to create structured learning paths and measure learner engagement.

Data Reporting & Regulatory Compliance
• Generate reports on training completion rates, course compliance, and certification renewals, distributing them to HR, clinical leadership, and compliance officers.
• Monitor LMS data to track compliance with required healthcare training programs and support audits by maintaining accurate and detailed training documentation.
• Stay informed on healthcare regulations and ensure LMS updates reflect current legal requirements.

System Optimization & Integration
• Collaborate with IT to integrate the LMS with HRIS, EHR, and credentialing systems, ensuring seamless data flow and tracking across platforms.
• Continuously identify opportunities to improve LMS functionality, streamline processes, and enhance user experience, particularly for clinical staff who require mobile and remote access.

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