General Merchandise Associate

Job Summary of General Merchandise Associate:

Responsible for delivering excellent customer service by actively engaging and assisting customers, embodying customer experience principles, and maintaining a tidy store environment, while following operational, merchandise, and loss prevention protocols.

Responsibilities of General Merchandise Associate:
?? Role models established customer experience practices with internal and external customers
?? Supports and embodies a positive store culture through honesty, integrity, and respect
?? Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
?? Promotes credit and loyalty programs during customer interactions
?? Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
?? Accurately processes and prepares merchandise for the sales floor following company procedures and standards
?? Initiates and participates in store recovery as needed throughout the day
?? Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
?? Provides and accepts ongoing recognition and constructive feedback
?? Adheres to all labor laws, policies, and procedures
?? Supports and participates in store shrink reduction goals and programs
?? Participates in safety awareness and maintenance of a risk-free environment
?? Performs other duties as assigned

Requirements of General Merchandise Associate:
?? Possesses a great talent for creating positive customer experiences
?? Willing to shift schedule flexibility to accommodate business priorities
?? Exhibits outstanding organizational abilities along with a careful focus on particulars
?? Proficient at multitasking effectively
?? Exhibits adeptness in responding to alterations in direction or unforeseen events, underpinned by robust communication skills
?? Adept at carrying substantial objects with or without the need for adjustments
?? Effectively interacts with peers and supervisors to accomplish shared tasks
?? Consumers lean towards enjoying a well-crafted retail customer experience

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