Coca cola Customer Care Associate – Work from home

Job Summary:

We are currently seeking a Customer Care Associate to join our team at Coca Cola. This is a work from home position with a flexible schedule opportunity. The salary for this position is competitive and includes benefits such as health insurance, dental coverage, paid training, and paid vacations.

Description:

As a Customer Care Associate, you will be responsible for providing exceptional customer service to our loyal Coca Cola customers. This includes answering phone calls, responding to emails, and resolving any customer inquiries or issues in a timely and professional manner. You will also be responsible for processing orders, tracking shipments, and maintaining accurate customer records.

Requirements:

1. Excellent communication skills

2. Strong problem-solving abilities

3. Ability to multitask and prioritize tasks

4. Customer service experience is a plus

5. Proficiency in Microsoft Office

6. High school diploma or equivalent

7. Ability to work independently and as part of a team

Responsibilities:

1. Answering incoming customer calls and emails

2. Resolving customer issues and complaints

3. Processing customer orders and tracking shipments

4. Maintaining accurate customer records

5. Providing product information and recommendations

6. Collaborating with other team members to ensure customer satisfaction

7. Adhering to company policies and procedures

Benefits:

– Health insurance

– Dental coverage

– Paid training

– Paid vacations

– Flexible schedule opportunity

– Remote location

Educational Qualifications:

High school diploma or equivalent

Experience:

Customer service experience is a plus

Company Overview:

Coca Cola is a global leader in the beverage industry, known for its iconic brand and commitment to quality. We value our customers and strive to provide exceptional service at all times. Join our team and be a part of a company that is dedicated to excellence.

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