Remote Customer Care Rep

F M Sylvan, Inc in Perth Amboy, NJ is looking for one remote customer care rep to join our team. We are located on 1001 State Street. Our ideal candidate is a self-starter, punctual, and engaged.

Benefits
?? We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities
?? Providing introductory information to prospective and new customers
?? Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
?? Following up with clients or customers by phone or email to check that theyre still satisfied with their purchases
?? Letting patrons know about additional products or services that might benefit them
?? Determining the quickest, most effective ways to answer a clients or customers questions
?? Escalating queries and concerns, when necessary
?? Troubleshooting common issues with products or services
?? Working with a team ofCSRsand other departments to find appropriate solutions to problems

Qualifications
?? We are looking forward to reading your application.

Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $24.00 - $35.00/hour.

About F M Sylvan, Inc: F M Sylvan, Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.sylvan-inc.com.

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