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Customer Service Specialist

Remote, USA Full-time Posted 2025-05-22

Job Summary:

At Nike, your primary task as a representative is to ensure that customers receive excellent service and that you demonstrate an in-depth understanding of Nike products. By doing so, you will create an engaging, team-driven atmosphere while undertaking activities like operating the cash register, restocking merchandise, and creating visual displays.

Roles:
• Provide exceptional support to patrons by greeting them warmly and sharing extensive information about the products available.
• Efficiently manage transactions and ensure smooth operation of cash registers.
• Maintain and display items according to Nike's prescribed standards on stocking, organizing, and presentation.
• Participating in store events and team activities can help you develop a positive work culture that promotes teamwork and collaboration.
• Make sure every shopper feels appreciated and cared for while shopping in your store.
• Upholding professionalism, reliability, and integrity in everything that one does is vital for establishing oneself as a reliable and effective member of a team.

Benefits:
• Get up to a half-price discount on Nike, Converse, and Jordan brands for a limited time only.
• Gained Paid Time Off and Holiday Remuneration.
• The 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health services, financial coaching, and caregiving benefits are available to employees who work at least 20 hours per week.
• Health Savings Accounts and Flexible Spending Accounts become available to employees who have been employed for a year without interruption.
• The Employee Stock Purchase Plan (ESPP) provides employees with discounted access to Nike stock, making it a great investment opportunity.

About Nike:

Beyond being a brand name, NIKE, Inc. embodies a culture that values diversity, innovation, and progressive thinking. The organization looks for high-performers, leaders, and forward-thinkers who have a love for sports and retail. A career at Nike offers several possibilities for growth, personal and professional development, as well as being part of a collective whose goal is to spark inspiration and innovation for every sportsperson globally.

EEO Statement:

As an employer that values openness and diversity, NIKE, Inc. is striving to build a workforce that is inclusive. Candidates will be selected without prejudice based on race, color, religion, sex, national origin, age, gender identity, sexual orientation, veteran status, or disability.

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