Work at Home Customer Service Agent (Full-Time & Part-Time) (AR)
Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity
Salary up to $16.10 per hour
Regular raises based on tenure and performance
Paid time off, holidays, and training opportunities
Incentives including monetary rewards and prizes such as electronics and trips
Medical, dental, and vision coverage options after 30 days of employment
Engaging work environment with a casual dress code
What To Expect (Job Responsibilities)
Provide customer service, technical support, and sales interactions through phone communication
Listen to customers, understand their needs, and resolve issues effectively
Utilize technology for account management and problem-solving
Recognize sales opportunities and apply skills to promote products and services
Escalate customer dissatisfaction appropriately to management
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
Prior experience in customer service or sales roles
Strong aptitude for conflict resolution and negotiation
Ability to thrive in a fast-paced and changing environment
Experience in using customer management systems or related technology
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