Entry Level Remote Customer Service Representative (Saskatchewan)
Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity...
Competitive starting compensation commensurate with experience, with regular reviews and raises based on tenure and performance
Earn paid time off, paid holidays, and paid training opportunities
Regular incentives including monetary rewards and prizes such as electronics and trips
Medical, Dental, and Vision Coverage options available after 90 days of employment
Opportunity for career advancement within a fun and engaging work environment
Casual dress code that promotes a comfortable workplace atmosphere
What To Expect (Job Responsibilities)
Listen to customers, understand their needs, and resolve customer issues effectively
Utilize systems and technology for account management tasks
Identify sales opportunities and apply sales skills to enhance customer experiences
Explain and position products and processes to customers
Appropriately escalate customer dissatisfaction to the managerial team
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words per minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How To Stand Out (Preferred Qualifications)
Knowledge of Windows operating system
Strong aptitude for conflict resolution, problem-solving, and negotiation
Ability to thrive in a fast-paced environment with frequent changes
Excellent interpersonal skills and the ability to build relationships with teams and customers
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #TeamEnvironment
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