FT CUSTOMER SERVICE REPRESENTATIVE - WORK FROM HOME
Employer Industry: Smart Home Technology Services
Why Consider This Job Opportunity...
Salary up to $20 per hour
Amazing benefits included
Opportunity for flexible remote work from anywhere in the U.S.
Be the first point of contact for homeowners seeking assistance with innovative smart home systems
Collaborative work environment with a focus on customer satisfaction
Fast hiring process for immediate employment
What To Expect (Job Responsibilities)
Serve as the first point of contact via telephone for homeowners needing support with their smart home systems
Answer, screen, and forward all incoming support requests, both during and outside regular business hours
Escalate incoming calls to the support team or notate for follow-up based on client eligibility
Maintain the ticketing system, ensuring accurate documentation of all support events
Provide exceptional customer service to enhance homeowner experience
What Is Required (Qualifications)
Must be available and punctual for scheduled work shifts
Exceptional phone and listening skills
Strong written and verbal communication skills
Ability to work in a fast-paced environment
Experience with customer service in a call center setting
How To Stand Out (Preferred Qualifications)
Previous experience in a customer service role, particularly in technology or home services
Familiarity with smart home systems and technologies
Experience using ticketing systems for customer support
Strong problem-solving skills
Ability to work independently and as part of a team
#SmartHomeTechnology #CustomerService #RemoteWork #CareerOpportunity #HiringFast
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