Remote Call Center Representative (Manitoba)
Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity...
Competitive starting compensation commensurate with experience, with regular reviews and raises based on performance
Earn incentives including monetary rewards and prizes such as electronics and trips
Comprehensive benefits including medical, dental, and vision coverage options after 90 days of employment
Paid time off, holidays, and training opportunities
Advancement opportunities within a fun and engaging work environment
Casual dress code and a supportive team atmosphere
What To Expect (Job Responsibilities)
Listen to customers, understand their needs, and resolve issues effectively
Utilize systems and technology for account management tasks
Identify and capitalize on sales opportunities to enhance customer accounts
Explain products and processes clearly to customers
Escalate customer dissatisfaction as needed to management
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words per minute)
Basic knowledge of Microsoft Office Suite and the Windows operating system
How To Stand Out (Preferred Qualifications)
Previous experience in customer service or technical support roles
Strong aptitude for conflict resolution and problem-solving
Experience in a fast-paced work environment
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #TeamEnvironment
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