Customer Assistance Specialist

Job Description of Customer Assistance Specialist:

The job of a Customer Assistance Specialist requires them to be proactive in approaching customers and delivering exceptional service. With access to a wealth of resources, they become knowledgeable about products and provide customers with invaluable information to assist them through their projects...

Responsibilities of Customer Assistance Specialist:
?? Greet customers
?? Qualify customer needs
?? Recommend products
?? Complete transactions with each customer in their assigned zone
?? They will be familiar with the basics of neighboring departments and be skilled in managing them.
?? Providing exceptional customer service by greeting customers, answering questions, and resolving complaints:
?? The implementation of safety policies and standards is necessary to minimize risk, prevent injury, and ensure employee welfare. It is important to take them seriously and follow them adequately
?? The organization expects all employees to undertake and successfully finish the specified safety training to promote a safe working environment
?? Rapidly resolving unsafe conditions or sounding the alarm to the appropriate individual
?? It is the responsibility of every worker to stay informed about safety procedures and protocols to avoid any injury or harm in the workplace
?? These workers operate alongside their Department Officer and other workers in their affiliated department, as well as other departments.

Benefits of Customer Assistance Specialist:
?? Bonuses: Performance-based bonuses for eligible employees.
?? Employee Discounts: Discounts on Home Depot products and services.
?? Assistance with educational expenses for eligible courses and programs

Apply Job!