Call Center Operator (Part-Time) – Knoxville
**Job Title: Part-Time Call Center Operator – Knoxville**
**Job Type: Part-Time (Under 4 hours)**
**Company: AT&T**
**Salary: Competitive hourly rate**
**Working Hours: Evening and weekend shifts available**
**Benefits: Health, Dental, Paid Training, Paid Vacations**
AT&T, one of the largest telecommunication companies in the United States, is now hiring for a Part-Time Call Center Operator position based in our Knoxville, TN location. This position offers competitive hourly rates, health and dental benefits, paid training, and paid vacations.
**Job Description:**
The Call Center Operator is responsible for providing excellent customer service by answering and directing incoming calls, providing information, and handling customer inquiries and complaints. This position requires strong communication skills, problem-solving abilities, and a commitment to customer satisfaction.
**Key Responsibilities:**
– Answer incoming calls and provide accurate information to callers
– Direct calls to the appropriate person or department
– Handle customer inquiries and complaints with professionalism
– Maintain a high level of knowledge about our products and services
– Record details of customer interactions and transactions
– Meet or exceed call handling quotas
**Requirements:**
– High school diploma or equivalent
– Previous call center or customer service experience preferred
– Excellent communication and problem-solving skills
– Ability to work in a fast-paced environment
– Proficiency in using a computer and related software
– Ability to work evening and weekend shifts
**Benefits:**
Working for AT&T is not just a job, its a career. We offer:
– Competitive hourly rates
– Health and dental benefits
– Paid training
– Paid vacations
– Opportunities for career advancement
**Educational Qualifications:**
Candidates must have a high school diploma or an equivalent qualification. A bachelors degree in a relevant field would be a plus but is not mandatory.
**Experience:**
While previous call center or customer service experience is an advantage, we welcome applicants with a strong customer service mindset and excellent communication skills.
**Company Overview:**
AT&T is one of the largest providers of mobile telephone services and the largest provider of fixed telephone services in the United States. We are committed to connect people with their world, everywhere they live and work, and do it better than anyone else. We are passionate about our commitment to providing superior customer service and offer opportunities for career growth and advancement.
Candidates who are ready to join our dynamic team should apply online with their most recent resume. AT&T is an equal opportunity employer.
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