Remote Online Chat Agent

We are actively seeking individuals capable of managing high-volume live chat customer support for our clients offering various digital products. This position is open to trustworthy and dependable individuals worldwide, as it can be performed remotely.

As a chat support agent, your primary duty will be responding to live chat messages on behalf of different businesses, using platforms like... Facebook Messenger. This is a remote role, offering the flexibility to work from anywhere without the need for in-person interactions.

Responsibilities
?? Respond to customer inquiries and provide support through online chat
?? Assist customers with product information, order status, and issue resolution
?? Maintain a positive and professional attitude while interacting with customers
?? Document customer interactions and follow up as needed
?? Meet or exceed performance goals for response time and customer satisfaction

Qualifications
?? Excellent written communication skills
?? Ability to multitask and prioritize in a fast-paced environment
?? Customer service experience (Advantage)
?? Proficiency in typing and navigating online chat platforms
?? High school diploma or equivalent

Benefits
?? Competitive salary
?? Health, dental, and vision insurance
?? Paid time off and holidays
??Opportunities for professional development and career advancement
?? Flexible working hours
?? Work-from-home opportunity for a better work-life balance
?? Collaborative and inclusive company culture

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