Remote Insurance Customer Service Representative (Unlicensed)
Employer Industry: Customer Service Outsourcing
Why Consider This Job Opportunity...
Competitive salary commensurate with experience
Opportunities for career advancement, including roles in management and training
Regular raises based on tenure and performance
Fun and engaging work environment with casual dress code
Incentives including cash prizes and rewards such as electronics and trips
Comprehensive benefits including medical, dental, and vision coverage
What To Expect (Job Responsibilities)
Handle inbound and outbound customer contacts professionally and courteously
Utilize training to answer customer questions and provide appropriate product solutions
Research and resolve customer issues by coordinating with other departments
Document and process customer orders accurately in the system
Attend training sessions to stay updated on program knowledge and policies
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words per minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
One (1) year of experience in customer service or related fields in a contact center environment
Previous state or federal work experience
#CustomerService #CareerGrowth #CompetitiveBenefits #Incentives #RemoteWorkOpportunity
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