Senior Software Engineer - Oracle Service Cloud ?? Remote Eligible

Description: ?? Plan, design, develop, and support information systems used by the Customer Service organization ?? Responsibilities include CRM integration with AWS, testing infrastructure creation, day-to-day troubleshooting of system issues, scripting and development for Oracle Service Cloud CRM, and system documentation and configuration ?? Must be familiar with Agile processes and possess strong analytical and problem-solving skills ?? Join a team based in Boston, MA Requirements: ?? Extensive experience with Oracle B2C Service (Oracle Service Cloud) ?? Ability to configure and customize the Oracle B2C Service application ?? Develop in-depth knowledge of Chewy business processes and systems environment ?? Monitor system alerts and reports to ensure proper functioning ?? Follow established best practices for repeatable and scalable business processes ?? Interact directly with business users to support solution implementation for business needs Benefits: ?? Remote work option within the... US ?? Competitive salary and benefits package ?? Opportunity to work on innovative projects at a fast-growing company ?? Collaborative and inclusive work environment with a focus on personal and professional growth

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