Live Chat Representative - Work from home
- Job Description:We are seeking a dedicated and passionate Live Chat Representative to join our team at Tesla's Fort Worth, Texas location. This is a part-time, entry-level position that allows you to work from the comfort of your own home. As a Live Chat Representative, you will be responsible for providing exceptional customer service and support to online users who have inquiries or issues... related to Tesla products and services.Responsibilities:
- Respond to customer inquiries and provide accurate information through live chat messages
- Assist customers with troubleshooting technical issues with Tesla products
- Provide guidance on product features, pricing, and availability
- Escalate complex issues to the appropriate department or supervisor
- Maintain a positive and professional attitude while interacting with customers
- Meet or exceed performance goals and targets set by the company
- Stay up-to-date on product knowledge and company policies
- Collaborate with team members to improve overall customer experience Requirements:
- 0 years of experience required; training will be provided
- Strong communication skills, both written and verbal
- Excellent customer service and problem-solving skills
- Ability to work independently and adapt to changing situations
- Strong decision-making skills and the ability to prioritize tasks
- Must have a dedicated home office with high-speed internet connection
- Must be available to work flexible hours, including evenings and weekends Benefits:
- Visa sponsorship for qualified candidates
- Retirement plan options available
- Joining bonus for new hires
- Opportunities for ongoing learning and professional development Equal Opportunity Statement:Tesla is an equal opportunity employer and is committed to diversity in the workplace. We actively encourage applicants of all backgrounds to apply for this position.Deadline to Apply: May 1, 2024If you meet the requirements and are excited about the opportunity to work with a leading technology company like Tesla, we encourage you to apply for the Live Chat Representative position today!How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Live Chat Representative - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
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