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Want Associate Omni-Channel Account Manager (Hybrid Remote) in Plymouth, WI

Remote, USA Full-time Posted 2025-05-22

Job title: Associate Omni-Channel Account Manager (Hybrid Remote)

Company: Sargento Foods

Job description: As a key member of the Omni-Channel Center of Excellence, the Associate Omni-Channel Account Manager understands the behaviors of the Omni-Channel shopper at our strategic customer accounts. This individual uses these insights to create effective Omni-Channel strategies to grow sales on customers’ platforms.



Remote work option on Mondays and Fridays



Compressed work week option: 1/2-day Fridays



Your Story.



As a key member of the Omni-Channel Center of Excellence, the Associate Omni-Channel Account Manager understands the behaviors of the Omni-Channel shopper at our strategic customer accounts. You use these insights to create effective Omni-Channel strategies to grow sales on customers’ platforms.



Your Passion. Our Culture.



At Sargento, you work for a company you believe in, with a family of people who believe in you. Our culture stems from a simple premise: Hire good people and treat them like family. At Sargento, you can make decisions based on how they affect people as well as the long-term health of our company. You will be encouraged to make a meaningful difference in the community, in the company and in your career. With diverse experiences and tools to learn and develop, you can transform your aspirations into reality. If you’re ready for the right place to belong and grow your career, you can find it here.



What You Do.


  • Execute omni-channel strategy at key accounts to capitalize on the customer’s unique value proposition, and drive sales performance

  • Effectively builds customer relationships at all appropriate levels of decision makers with key strategic accounts to share omni-channel plans and performance

  • Reviews and reports on eCommerce sales performance at key retailers. This includes but is not limited to sales & category share growth, eCommerce SKU/GTIN performance by retailer, benchmarking competitive activity, promotional consistency (online and in-store) and the identification of online merchandising opportunities. Monitors product online product availability and ensures assortment consistency.

  • Collaborates with sales team on plans & forecasting.

  • Communicates regularly with customer Sales team and Omni-Channel COE to share strategy, insights, and executional priorities.

  • Educates sales team on Omni-Channel trends by maintaining Omni-channel tool kit and sharing ecommerce execution best practices

  • Collaborates with Shopper Marketing Manager in support of development and execution of the customers’ Omni Channel strategy

  • Partners with omni-channel content and analytics team to ensure content, images, and digital platforms meet retailer requirements and appeal to the retailer specific consumer. Provide backend retailer specific data and information to support paid and organic retailer search strategies.

  • Cultivates and maintains productive relationships with customer’s Omni-Channel key decision makers.

  • Well-versed on customer specific and syndicated panel data and methodologies.

  • Supports integration of Omni Channel KPI’s and performance expectations into customer JBP process.

  • Understands shopper segments, purchase dynamics, and trip missions.

  • Travel required –15-20%

Your Education and Experience.

  • Bachelor’s degree from four-year College or University.

  • 3 + years food industry experience required.

  • 2+ years’ experience in eCommerce preferred. Experience with Shopper data and insights required. Strategic customer account category advisor experience preferred.

  • Syndicated data analysis (Nielsen, IRI), Basic computer skills (Word, Excel, PowerPoint), and excellent presentation skills.

  • Advanced experience in using data to drive decisions and recommendations

  • Ability to demonstrate strong written and verbal communication skills with persons or groups at varying positions or knowledge.

  • Proficient in Microsoft Word, Excel, and PowerPoint.

Benefits that set us apart.

  • Comprehensive medical including Fertility, Adoption benefits, Dental, and Vision Insurance

  • Flexible Work Week



  • Hybrid work schedule – Onsite Tuesday – Thursday with the option to work remotely Monday and Friday

  • Compressed work week – Option of ½ day Friday

  • Onsite Health & Wellness Center: includes a nurse practitioner, licensed physical therapist, dietitian, personal trainer, and health coach, care coordinator and work-life mentor

  • Employer 401K contribution in the top 1% of the nation

  • Relocation Assistance

  • Tuition Assistance

  • Access to Employee Store

Our Story.

With over 2,400+ employees and net sales of $1.8 billion, Sargento Foods is a family-owned company that has been a leader in cheese for more than 75 years. We created the world’s first, successful pre-packaged sliced and shredded natural cheeses. Sargento is based in Plymouth, Wisconsin, where we manufacture and market shredded, sliced and snack natural cheese products, as well as ingredients and sauces. Sargento is known for the exceptional quality of our products and for product design, packaging and merchandising innovations that have transformed our industry.

To learn more about our culture and values, please visit our website at https://careers.sargento.com/us/en.



#LI-KR1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Expected salary:

Location: Plymouth, WI

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